The star rating is dead. Meet the 360 review.
A number a stranger left is not proof. A live video call with a verified past customer is.
Free to install. You pay only on attributed revenue. No-shows cost nothing.
YouYou: Does it still close right after a year?
Simulated call preview
live demos hosted
attributed revenue
conversion rate
Measured, live platform totals as of July 2026.
For shoppers
Get the truth before you buy
Stop trusting strangers with five stars. Talk to a verified past customer on live video, ask anything, and see the product in a real home.
For business
Get your customers and your data back
Your happiest customers close deals better than any ad. Every call becomes structured intelligence: product issues, buyer objections, website friction, routed to the team that can fix them.
For hosts
Get paid to tell the truth
You already own the product. Talk about it on a short video call, or go live for a whole room in a one-to-many session, and get paid. Every host is verified by a real purchase, so your word carries weight.
What is a 360 review?
A 360 review is a live video conversation between someone considering a purchase and a verified past customer who already made it. It can be questioned, steered, and seen: the product appears in a real home or office, months or years into ownership.
What is a 360 review: the full definition →★★★★★ 4.8 is wallpaper.
Purebrand is trusted proof.
No substance behind the number: easy to fake, impossible to question, frozen at the moment of delivery. A Purebrand 360 review is a verified owner, live on video, showing you the truth from their own home.
Read why the star diedProducts. Home services. Professional services.
Live customer references at every price, from a $40 gadget to a $50 million closing. One to one when the stakes are high, one to many when the crowd is.
Products
Furniture, appliances, mowers, boats, electronics: the things people research for weeks before they buy. Social proof and live testimony from real owners, one-on-one demos for considered buys, one-to-many live sessions for the crowd. Your actual customers become micro influencers for things they really bought.
Home and field services
All contractors, from landscapers to general contractors alike. The five-figure decisions made at a kitchen table: your last customer walks your next one through the finished job, the crew, and the cleanup, live on video, before the contract is signed.
Professional services
Law firms, dental, med spas, real estate, hospitals, and medical care: the choices people fear getting wrong. A verified former client speaks to the experience, live and unscripted, with flat fees structured for compliance in regulated industries.
Live on Shopify today
One click adds a Talk to a Real Customer button to your store, syncs your SKUs and customer list, and starts recruiting hosts from your own past buyers. One-on-one calls for high-ticket products, one-to-many live sessions for everything else.
Free to install. Uninstall anytime. The review loop is never gated.